Frequently Asked Questions
Everything you need to know about enhancing your living space with EZVALO.
What is the typical shipping time for orders?
Most orders are processed within 1-2 business days. Standard shipping generally takes 5-10 business days depending on your location.
Does EZVALO offer a warranty on smart lighting products?
Yes, all our hardware and smart lighting products come with a 12-month limited warranty covering manufacturing defects.
What is your return policy?
We offer a 30-day risk-free return policy. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund.
Are the wireless chargers compatible with all smartphones?
Our charging stations use Qi-standard technology, making them compatible with iPhone 8 and later, as well as most modern Android devices with wireless charging capabilities.
How can I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to our carrier's tracking portal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options via Klarna or Afterpay.